“Analysis of the implementation of the level of basic skills for emotional intelligence operations supervisors. Case: Pepsi-Cola C.A. Venezuela, Valencia Plant”, Teor. Enfoques. Apl. Cienc. Soc., vol. 1, no. 1, pp. 27–42, Dec. 2008, Accessed: Jul. 24, 2026. Available: https://revistas2.uclave.org/index.php/teacs/article/view/2673