1.
The ISO 9004: 2018 standard and the application of the balanced scorecard for sustained success. Teor. Enfoques. Apl. Cienc. Soc. [Internet]. 2020 Dec. 27 [cited 2026 Jul. 24];13(27):11-25. Available from: https://revistas2.uclave.org/index.php/teacs/article/view/3045