Systematic training model administrative support staff University Centroccidental "Lisandro Alvarado" (UCLA)

Abstract

This article is the systematization of a training model aimed at further systemic processes to increase levels of productivity and human development of the administrative staff at UCLA, based on the preliminary analysis of the needs inherent to the specific objectives of human capital working in support units regarding execution of positions, duties and skills obtained in the Dean of Economics and Business Administration from UCLA. Research is descriptive, with support from the literature review, procedures and regulations. The work was developed in two phases: consolidation of information matrix that allowed organizing the conditions and considerations for the development of the systematization of the model used in training. identifying needs, planning, programming, implementation, evaluation and monitoring: to achieve this phase five stages were developed. If implemented the proposal will be integrated management system of human resources of the institution. Finally it was concluded that the systematization of the model will allow the institution to totally integrate and coordinate all the elements of training based on the rules established at UCLA so that they can achieve the objectives of training administrative staff effectively resulting in benefits for the organization in general.